The NBN equipment and modem were delivered to my house yesterday. Everything is plugged in, switched on as outlined in the installation guide. I've followed the trouble-shooting guide too, several times with no luck.
The internet light is not lit up and has been plugged in for 24 hrs now and still nothing.
It's impossible to get through to anyone to rectify this issue via a simple phone call and a conversation i tried to start on the online chat function yesterday got cancelled by one of your staff members.
I'm currently working from home, hotspotting off my phone (which has limited data - hence why i signed up to TPG).
Any sort of response or indication that anything can be done to fix this problem ASAP would be greatly appreciated, otherwise i will be cancelling the contract.
