NBN connection

Level 1c
Have just moved house and have set up my nbn. Everything seems to be set up properly but I cannot connect to the internet.
2 REPLIES 2
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Moderator

Hi @Samkillen,

 

Welcome to the Community!

 

I've located your account using your Community details and I've ran remote test.

 

The results does not show a fault on the physical fault on the line.

 

Hence, I would recommend a call from one of our technicians to investigate on this further with you.

 

Please send us your best contact time and number via Private Message so that we can arrange this for you.

 

Cheers,

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Moderator

Hi @Samkillen,

 

We'd like to check the case that you've raised previously. 

 

Should you need further assistance, please let us know. 

 

Regards,