Where should your nbn™ supplied equipment be installed inside your premises?
Your nbn™ connection box will be located close to your existing wall outlet inside your premises, as well as a power point. If you have more than one wall outlet, ask your nbn™ approved installer which one is suitable for connecting your nbn™ connection box.
I would recommend checking the email we sent when you signed up previously with the NBN HFC service.
Let me know of your most convenient time to receive a call so we can arrange a callback to be made from a member of Plan Change team for further assistance.