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NBN installation no connection

Level 1a
Level 1a
Hi. My NBN box is blinking blue lights and making a clicking sound. It has been like this for two days with no connections after I followed the installation instructions- what do I do next?
Hi there             

 Welcome to the community,


Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you 



kind regards