I have received text to connect the NBN box and modem. I did this and waited 2hrs but no internet connection. The blue lights were still intermittently flashing and the NBN box also made a clicking sound.. Is there anything I can do to resolve or do I need a technician to come and fix the issue and get the internet up and running?
Welcome to TPG Community,
Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.
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