NBN Activation

Level 1a

I have received text to connect the NBN box and modem. I did this and waited 2hrs but no internet connection. The blue lights were still intermittently flashing and the NBN box also made a clicking sound.. Is there anything I can do to resolve or do I need a technician to come and fix the issue and get the internet up and running?

 

Thanks.

1 REPLY 1
Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter