NBN installation

[wong801104]

Just had a technician visited my home. Been told to attempt connect to nbn after an hour, unsuccessful attempt would have to call the centre for assistance. But been put on hold for half an hour. What should I do to get connected to nbn? Thanks

[sera2775]

I would try TPG group at https://forums.whirlpool.net.au/forum/90. They have reps there and more likely to get quicker response than here.

nick

[Erika]

Hi @wong801104, 

Welcome to the Community! 

I've located your account using your Community details and can see that you've been in touch with one of our technicians yesterday evening. 

Services has been confirmed working after connecting your devices via Wi-Fi to the modem. 

Should you need further assistance, feel free to bump up this thread. 

Regards,