NBN installation

[SB2020]

I have received nbn modem etc. the chat service said to install. But I haven't received an actual install message from TPG like that shown in their instructions.

i have connected modem but the lights are still flashing after about an hour

suggestions

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

To learn how to send a private message, click here.  

Regards,
Peter