NBN installed no internet connection

[Mahsaroushan]

My nbn was installed today but I still don’t have internet after connecting the modem, have tried restarting and everything else it’s not working

[Ahra_G]

Hi @Mahsaroushan, 

If you have already received the activation confirmation, please follow the steps on this link for reference: New Connection Setup Help

Otherwise, PM us with your TPG username or customer ID so we can check your service.  

Thanks! 

Ahra_G