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NBN modem accidentally unplugged. Now flashing red and clicking. No internet.

Annette04
Level 2
Accidentally my NBN box got unplugged and now it’s flashing red and clicking and nothing has worked. Unplugged it, reset it and even tried a different NBN box we have in the home and still no internet and the flashing red light and clicking won’t stop. Going on three hours now and no one from TPG answering my call or phoning me back. Please help!!
1 REPLY 1
BasilDV
Moderator

Hi @Annette04

 

We'd like to test the line and see what happened with your connection.

 

Kindly send me a PM with your account details.

 

BasilDV