NBN not connecting

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Level 1c
We received our new modem and box for the nbn last week and have had no luck connecting to the internet since then. Lights are flashing blue and nothing seems to work. Do we need a technician to come out and fix this? I have been through all the troubleshooting steps and still nothing is happening..
3 REPLIES 3
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Moderator

Hi

 

please send me via private message your username or mobile phone number attached to your account to assist further and check.

 

John

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Level 1c
How do I send this username to you privately?