Nbn box

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Level 1b
I recently moved to a new property and signed up for an nbn plan and received my new modem today.

However, I have not received an nbn network connection device and am unable to install the modem.

Can you please advise how I get the NBN connection box?
5 REPLIES 5
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Moderator

Hi @Gordao1993 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

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Level 1b

Cid 12*************

Icaro*************
04************

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Moderator

Hi @Gordao1993 

 

Thanks for the account details. I have requested for our Provisioning Team to arrange an NBN NTD to be shipped out ASAP.

 

Regards,

Karl

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Level 1b

Id: *********

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Moderator

Hi @Gordao1993 

 

I have requested for our Provisioning Team to arrange an NBN NTD to be shipped out ASAP.

 

Regards,

Karl