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I purchased below plan which should provide 85Mbps, however, I only get about 60Mbps download speed, and 20Mbps upload speed. Can you please help fix it?
NBN Broadband SL Bundle 100 |
Hi @herofrancisguo8 ,we've created some articles that will help you troubleshoot the Slow speed issue.
If you are using a WIFI connection, then you may check these links to improve your home network.
If you need further assistance, please send us a private message with your TPG customer ID, username and complete address so we can take a look at your account.
To send a PM, please refer to this link: How do I private message (PM) in the community