NBN speed has been really slow recently

[Boah]

Hi TPG,

My NBN 50 plan internet speed has been really slow recently, not sure what is going on. It was fine before, this morning I did a speed test and the download speed is only at 6 Mbps and everything is just buffering. Can someone help me out here?

Thanks,

[BasilDV]

Hi @Boah

Welcome to the Community!

We were able to locate your account using your community details and tested the line, but was not able to detect any fault.

We've created some articles that will help you troubleshoot your slow speed issue. Refer to this link: Slow speed issue

If you are using a WIFI connection, then you may check these links to improve your home network.

• Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it?

Let us know if you need further assistance.

BasilDV