NBN

Level 1c
Why is nbn slower than adsl? I thought it was supposed to be better
1 REPLY 1
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Moderator

Hi @natasha999 

 

Thanks for raising this with us.

 

We checked your account and it appears that the speed tier of your NBN service is the Standard NBN12/1 tier, which is quite similar with the speed of the ADSL2+ service.

 

If you are looking for a much more speed, then you may consider upgrading to the NBN50/20 speed tier.

 

You may contact our Change of plan team on 1300 920 158 or send me a PM with your preferred time and best number to be contacted.

 

BasilDV