I recieved a new TPG rouder last week and was told i would also get an NBN connection box as I don't have one and I am a new customer
Why has my NBN connection box not arrived?
Welcome to the Community!
We were able to locate your account using your community details and understand that you've been in touch with our NBN service delivery team.
You were advised that an NBN technician has been booked to install a new NBN NTD box.
Further updates will be given by your case manager as soon as it becomes available.