NBN

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Level 1
Level 1
I would like to switch over to NBN. I am in a free standing house and my whole street has NBN including my neighbours on each side. When I enter my address it says that my address is not registered. How can this be? I have looked on the NBN website and it says I need to register my address with my provider however I can’t seem to do this with TPG
1 REPLY 1
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Moderator

Hi @KG,

 

Welcome to TPG Community!

 

We tried to locate your account using your community details to no avail.

 

We'd like to look into the account for better understanding of the case.

 

Please send me a PM with your TPG username or customer ID number.

 

How to send a PM? Click here.

 

Regards,

BasilDV