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NBN50 plan operating at 5.3Mbps

adrian2
Level 2

This has been going on for days without improvement. Is anyone else having this problem?

1 REPLY 1
BasilDV
Moderator

Hi @adrian2

 

Welcome to the Community!

 

For customers experiencing slow speed issues, we've created an article that may help you troubleshoot it.

 

Check it here: Slow speed issue

 

Are you using a WiFi or a Wired connection? If via WiFi, are you connected to the 2.4GHz or 5GHz band network?

 

Please send me a PM with your TPG username or customer ID number for further assistance.

 

BasilDV