NCD not sent

[zewenyou]

I have received the modem, but NCD did not send along with the modem. I didn't get any further instructions on installation. I tried calling and online chatting, but got no responses from both.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

Regards

Peter