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NNB connection new build

0394243310
Level 2

Hi, I am building a new home in Lalor on Partridge street. I was informed by one of the buidlers I would need to get NBN installed. It would be better to do this before the plaster is installed. I am currently a customer of TPG very happy wiht the service. I will not be moving into the new home untill May. Can i get the nbn connected to my home and then transfer my exisiting plan from my current address to my new address? Or do I need to have a plan as soon as the NBN line is connected into my my new home? 

1 REPLY 1
Shane
Moderator

Hi @0394243310 ,

 

Welcome to the community!

 

Thanks for raising this to us. We'd love to arrange one of our Account Specialists to discuss details of the service relocation and the installation process for new houses. Please shoot me a private message together with your account details (Username/Customer ID together with the address on file).

 

How do I private message (PM) in the community 

 

Regards,

 


@0394243310 wrote:

Hi, I am building a new home in Lalor on Partridge street. I was informed by one of the buidlers I would need to get NBN installed. It would be better to do this before the plaster is installed. I am currently a customer of TPG very happy wiht the service. I will not be moving into the new home untill May. Can i get the nbn connected to my home and then transfer my exisiting plan from my current address to my new address? Or do I need to have a plan as soon as the NBN line is connected into my my new home?