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NTD box is not available and TPG is blaming NBN

Level 3

We called back later to be told refund will be processed in 5 days, Its been 20 days since then.

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Moderator

Hi @satban,

 

We apologize for the delay of your refund. It is now in progress and should reflect on your account within 5 business days.

 

Thank you for your patience.

Regards,