Nbn activation

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Level 1a
Got the equipment after one month.now waiting for nbn activation.how I get access to the internet
1 REPLY 1
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Moderator

Hi @Harrysingh06,

Welcome to the community! 

 

We did an article that you may find helpful,  this will guide you on how to track your NBN service installation. How to track your TPG service installation

 

Once the NBN service installation is complete you may proceed on setting up the equipment or the modem/router. You may check this guide.

 

New Connection Setup Help

 

In this particular case, we've seen that the service is installation is still ongoing, we chased this with our Provisioning Team and updates will be provided via SMS/Phone call or Email.

Should you need further assistance, feel free to search community for help or chat with us at https://www.tpg.com.au/support/contact/  and we'd be glad to assist you.

Regards,