Nbn box

[Gordao1993]

I recently moved to a new property and signed up for an nbn plan and received my new modem today.

However, I have not received an nbn network connection device and am unable to install the modem.

Can you please advise how I get the NBN connection box?

[KarlB]

Hi @Gordao1993 

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[Gordao1993]

Cid 12*************

Icaro*************
04************

[KarlB]

Hi @Gordao1993 

Thanks for the account details. I have requested for our Provisioning Team to arrange an NBN NTD to be shipped out ASAP.

Regards,

Karl

[Gordao1993]

Id: *********

[KarlB]

Hi @Gordao1993 

I have requested for our Provisioning Team to arrange an NBN NTD to be shipped out ASAP.

Regards,

Karl