Nbn connection help

[wjddn1979]

I got the nbn router but no nbn connection box, need onsite technical support.

[peter_k]

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so i can check the status here.

Regards

Peter

[peter_k]

Hi

I have looked up your account and see that you have previously informed TPG that there is no NBN connection box. This has been anotated to your Installation.

Your order is still in progress so this will be sorted out shortly.

Regards,

Peter