Nbn connection

Level 1c
I received the tpg modem and NCD. Connected to phone socket and turn both machine on but no green light on internet symbol. Please help.
I tried all the phone socket around the house but none of them can connect the internet.

Hi there             

 Welcome to the community,


Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy



kind regards