Ncd

[calmac1892]

Hi guys so I received my modem and every today and I wasn't aware it didn't come with an ncd. So just a quick how does that work how do I get one do I have to book in to get one installed?

Cheers cal

[BasilDV]

Hi @calmac1892 

Welcome to the Community!

We were able to locate your account using your community details and understand that you've been in touch with our NBN Provisioning team.

Since the NBN NCD box is missing, they've requested for a replacement to be shipped to your address.

Further updates will be given via phone call or Email as soon as it becomes available.

Let us know if you need further assistance.

BasilDV