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New plan, no change in speed

bradpage76
Level 2
Similar issue to many.

Upgraded from 100 plan to 250 plan 4 days ago. Reset modem countless times, no speed change. HFC connection.

@TPG please review account
1 REPLY 1
Aubrey
Moderator

Hi @bradpage76, please send your details via private message and let's have a look at your account.

 

Thanks!