No Internet after Installation

[xgrave12]

I have just had my internet installed through TPG, and have rebooted the NBN and Netgear box that i had already had due to a previous internet connection. Internet hasn't come through as of yet and i am trying to work out if there is anything else that i need to do. Can i please have some assistance?

[Ahra_G]

Hi @xgrave12, 

If this is a newly installed service, I would recommend having a read on this article: New Connection Setup Help

Otherwise, send your Customer ID or username via private message so we can assist further. 

Thanks! 

Ahra_G