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No NBN Connection Box Delivered

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Level 1b

Hello, I have FTTC NBN. I was sent the equipment but it only consisted of a modem/router. I need an NBN connection box but none was supplied. I'm assuming the tenants before me set up the NBN there and were given the box but they took it with them when they left (which is reasonable since it looks like a mini modem). Can I please have another box sent ASAP or help on where I can buy one? Is it that simple or is there something I may have missed?

1 REPLY 1
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Moderator

Hi there             


 Welcome to the community,

 

Could you please send me a PM (private message) with your CID (customer identication number) or your mobile phone number so can look at this service for you Smiley Happy

 

 

kind regards