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No NBN HFC connection box

bbikas009
Level 2

Hi ,

Today i recieved the modem from TPG, and tried to connect my modem but realized this is HFC connection. As i moved to this unit recently and there is missing NBN connection box. I also tried to reach my agent and unit owner but they have no idea about it. Now how can i get a new NBN box. I am running out of my phone data and need to have internet connection at home asap.

 

1 REPLY 1
Daisy_Dhen
Moderator

Hi @bbikas009

 

Welcome to TPG Community! Please shoot us a PM with your account details so we can locate your account and raise your concern to our service delivery team. 

 

Regards, 

Daisy_Dhen