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Hi, I received my modem yesterday on 05/10/20 but did not receive an NCD. Today I have received an SMS awaiting activation of my service. Is an NCD being sent to me? If so, when should I expect it to be delivered?
Hi @cdforbes18 , please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.
To send a PM, please refer to this link: How do I private message (PM) in the community