Hi received modem Fri 15 May but with no NCD. Received sms to remind me about awaiting activation 18 May. Will a technician be sent with NCD and if so approx when??
I was able to find your account. I have requested for our Provisioning Team to investigate and requested for someone to arrange an NBN_FTTC NCD to be shipped out ASAP.
Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?
I was able to find your account. I have requested for our Provisioning Team to investigate and requested for someone to arrange an NBN_FTTC NCD to be shipped out ASAP.
Thanks for raising this to us, we'd love to help see the status of NCD shipment, to better understand the situation please shoot me a private message with your account details (Username/Customer ID together with the address on file).
