No Ncd

SOLVED Go to solution
bfg41a1968
Level 2

Hi received modem Fri 15 May but with no NCD. Received sms to remind me about awaiting activation 18 May. Will a technician be sent with NCD and if so approx when??

1 ACCEPTED SOLUTION

Accepted Solutions
KarlB
Moderator

Hi @bfg41a1968 

 

I was able to find your account. I have requested for our Provisioning Team to investigate and requested for someone to arrange an NBN_FTTC NCD to be shipped out ASAP.

 

Regards,

Karl

View solution in original post

2 REPLIES 2
KarlB
Moderator

Hi @bfg41a1968 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl

KarlB
Moderator

Hi @bfg41a1968 

 

I was able to find your account. I have requested for our Provisioning Team to investigate and requested for someone to arrange an NBN_FTTC NCD to be shipped out ASAP.

 

Regards,

Karl

View solution in original post