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No activation of internet or phone

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Level 1b

I had my NBN- TPG instatllation on Friday but activation has failed. 

I have contacted tech support three times and they are able to tell me "the activation team needs to activate the line"  I have been waiting since Friday but still nothing.  I am now forced to go in to work instead of working from home as I have no interet or phone.  Tpg seems unable to activate.  What can I do to get this sorted asap.

T