No installation for 4weeks

[ellen82323824]

Hi,

I have paid for NBN installation 4weeks ago, and it's 5th week now.

Paid $100 and no internet for a month.

I have received the message that a staff(representative) will call to make an appointment for installation, but has not been received any contact.

I am working as a health professional, and really need the internet connetion.

How long should I wait for the installation?

[KarlB]

Hi @ellen82323824,

Welcome to the community,

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

Regards,

Karl

[KarlB · Accepted solution]

Replied via PM with NBN appointment details.