No internet connection

[aaroniamh]

We have no internet , haven't had for 24hrs. No numbers are connecting when I try to call TPG. We have had regular internet problems for a number of weeks, it seems to coincide with bad weather. We've never had issues prior to this. Can someone please assist, my son has his final uni assessments due this weekend!

[BasilDV]

Hi @aaroniamh 

Before performing any troubleshooting, we advise customers to check if their service is affected by an outage.

• TPG service status
• NBN network status

If not, please send us a private message with your account details for further checking.

BasilDV