No internet connection

[jtway0]

Power, 2.4GHz, 5GHz and WAN are blue but internet is not. No data getting through. I have reset the modem twice by unplugging and turning off and also using reset button and still no internet. Been on the phone for over 15 minutes and still haven't got through to someone.

[Ahra_G]

Hi @jtway0,

We recommend to always visit our Service Status page to check for maintenance/outage: https://support.tpg.com.au/servicestatus

if your address is not listed, please send us a private message and we'll help get your service back online. 

-Ahra_G