No internet connection

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Level 1a
Please revert. No internet connection for the past 2 hrs in 5088, SA.
Unable to speak to anyone by phone
2 REPLIES 2
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Moderator

Hi @JJP60 


Thanks for your query!


Let me have a look for you, and I will get back to you ASAP.


There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download


Regards,
David_M

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Moderator

Hi @JJP60 

 

There is a failing spec on the telstra phone line.

 

I have created a fault ticket  for one of engineers to look into, and someone should call you within 24-48hrs.

I have PMed you you fault reference number.

 

Regards,

David_M