Get online support
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.https://www.tpg.com.au/download
There is a failing spec on the telstra phone line.
I have created a fault ticket for one of engineers to look into, and someone should call you within 24-48hrs.
I have PMed you you fault reference number.