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Hi @JJP60
Thanks for your query!
Let me have a look for you, and I will get back to you ASAP.
There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download
Regards,
David_M
Hi @JJP60
There is a failing spec on the telstra phone line.
I have created a fault ticket for one of engineers to look into, and someone should call you within 24-48hrs.
I have PMed you you fault reference number.
Regards,
David_M