Thanks for raising this to our attention.
We advise customers to check if their service is affected by an outage before performing any troubleshooting.
Check it here:
If not, please send me a PM with your TPG username or customer ID number to assist you accordingly.
Just checking should you require assistance, if so please update this thread.
There has been no internet since this arvo. Had tried to reset and restart both NBN and modern but didn't work. Tried to call the TPG 1300 line but no one answered.