No internet installation

[mkhanal]

I had requested to connect Internet in my new address 3 weeks ago , I got modem also but still no internet, I checked my connection status it shows installation is processing . Please help me to fix this problem

[RajenS]

Hi @mkhanal 

                       Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

[mkhanal]

Sorry I don’t know how to send PM ,
My username is mano******

[RajenS]

Hi @mkhanal 

     Looking at your account now 

Thanks 
Rajen 

[RajenS]

Hi @mkhanal 

   I send a PM to you, can you please reply, I will arrange a call back for you, kindly advise your best contact number.

Thanks 

Rajen 

[RajenS · Accepted solution]

Hi @mkhanal 

  Congratulations, Now you are connected TPG Fast NBN 

IP: 59.***********
CallerID: AVC00010********
Connected at: 2020-05-05 11:15:35
Connected for: 2m 
......................

Thanks 

Rajen