Hfc box missing

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Level 1b
Hi. I just moved into a rental house and got my modem but there is no hfc box in the house. I asked the agent and they do know either. They have no information of previous tenants and the real estate just took on the property. Can I get a new box sent out
5 REPLIES 5
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Moderator

Hi @drifterking1991,



Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number so I can help with your query.


Regards,
Karl

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Level 1b
 
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Level 1b
PM sent
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Moderator

Hi @drifterking1991,

 

I can see your order is still showing in progress. I have requested for our Provisioning Team to investigate and requested for someone to call you back later on today with an update.

 

Regards,

Karl

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Level 1b
Ok. Thanks