No internet installation

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Level 3
I had requested to connect Internet in my new address 3 weeks ago , I got modem also but still no internet, I checked my connection status it shows installation is processing . Please help me to fix this problem
1 ACCEPTED SOLUTION

Accepted Solutions
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Moderator

Hi @mkhanal 

  

  Congratulations, Now you are connected TPG Fast NBN 

    

IP: 59.***********
CallerID: AVC00010********
Connected at: 2020-05-05 11:15:35
Connected for: 2m 
......................

Thanks 

Rajen  

View solution in original post

5 REPLIES 5
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Moderator

Hi @mkhanal 

  

                       Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

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Level 3

Sorry I don’t know how to send PM ,
My username is mano******

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Moderator

Hi @mkhanal 

     Looking at your account now 

Thanks 
Rajen 

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Moderator

Hi @mkhanal 

   I send a PM to you, can you please reply, I will arrange a call back for you, kindly advise your best contact number.

Thanks 

Rajen 

Highlighted
Moderator

Hi @mkhanal 

  

  Congratulations, Now you are connected TPG Fast NBN 

    

IP: 59.***********
CallerID: AVC00010********
Connected at: 2020-05-05 11:15:35
Connected for: 2m 
......................

Thanks 

Rajen  

View solution in original post