Nbn Missed installation

Kayk_tittaya
Level 2
Hey, I think I sent my request from the website that I just missed the appointment installation also told the guy from the phone very clearly that Nothing wrong with my modem. Why would I have to be at home for?
Today the technician guy called me that he was at my house to check the modem.
I dont understand i just got the modem and plugged it in and never use it how come that will have any problem? I need just the new appointment to installation not check something like you just sent the email to me i dont need to be at home like first time. Can you answer me thru the email asap pls. I need my internet!!! And i wont pay for it if i didnt use it!
1 REPLY 1
PeterW
Moderator

Hello Kayk_titaya,
Thank you for being a part of the TPG Community.
For verification purposes can you please send me a private message (PM) by clicking on my name
and provide the following information:
 Username
 Full Name
 Full Address
 D.O.B.
I will reply ASAP on receipt of the above.
Regards
PeterW
My TPG app for IOS and Android - https://www.tpg.com.au/download