No internet light

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Level 2
Hi,

Today we received an email stating our service is now active. I have plugged on the modem, waiting 30 minutes and no internet light has appeared. I turned it off and on again waited 30 minutes, still no light.

I have logged into the modem settings and entered my details manually, still no internet light.
1 ACCEPTED SOLUTION

Accepted Solutions
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Level 2

Thanks, everything seems to be working now.

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2 REPLIES 2
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter

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Level 2

Thanks, everything seems to be working now.

View solution in original post