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No nbn connection since 5.30pm tonight during a zoom meeting.

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Level 1c
NBN disconnected this evening in the middle of a zoom meeting. Contacted TPG but referred to Nbn co. Is it a outage in Ryde area or only my address? How long will I wait for the service to come back? I have got another webinar tomorrow afternoon!!!
1 REPLY 1
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Moderator

Hi @Kykong624 ,please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help get to the bottom of this.

 

To send a PM, please refer to this link: How do I private message (PM) in the community