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No nbn internet connection box

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Level 1c
I have just recently moved to my premises and signed up for nbn plan and received my new modem 2 days ago.
However I have not received an NBN network connection devices and iam unable to install the modem.
I have spoken to tgp several times no success yet.
I spoke to my building manager and he said the internet service provider should provide you the NBN connection box installed in my premises. I need an NBN tech to visit my premises. Thanks
1 REPLY 1
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Moderator

Welcome to TPG Community,

Could you PM (Private message) me your customer ID, username, service address or mobile number so I can check the status here.

 

To learn how to send a private message, click here.  


Regards,
Peter