Please refer i didn't received NBN device so actually could not connect Internet. On the other hand your office keep ask me connet every thing for activation, i just wanna asking how? By the way, without any result, they keep send me message for payment. I dont understand. Why they wanna asking money without any Services. If you guys really can not arrange the Service to me l, let me know its already been a month. I could get Service from another company. Really dissapointed. So just let me know, if you guys can do it, Please do it ASAP. If you can't, Please don't waste my time, i will post back the modem as well.