Failed NBN connection

Highlighted
Level 1b
The NBN technician said today that he was unable to install the NBN as there was no fibre optic cable from the node to the premises. Who runs this in ? Is it another section of the NBN or TPG. When will this occur? Please call me to discuss if possible?
1 REPLY 1
Highlighted
Moderator

Hi @Jrapisarda,


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your account?

 

Kind regards,

Karl