Failed NBN connection

Jrapisarda
Level 2
The NBN technician said today that he was unable to install the NBN as there was no fibre optic cable from the node to the premises. Who runs this in ? Is it another section of the NBN or TPG. When will this occur? Please call me to discuss if possible?
1 REPLY 1
KarlB
Moderator

Hi @Jrapisarda,


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your account?

 

Kind regards,

Karl