TPG Community

Get online support

Only 3 lights (not the LAN one) on NCD flashing

Highlighted
Level 1b
Hi

Plugged in the NCD for the NBN and the modem as instructed and even after waiting for 2 hours only 3 lights of the NCD are flashing, the LAN light on NCD not flashing at all and needless to say there is no internet. The DSL light also doesn’t flash too often. Could someone please advise.
1 REPLY 1
Highlighted
Moderator

Hi @prometheus88 


Welcome to the community,

 

Could you please send me a PM (private message) with your Full Name, CID (customer identication number) and your mobile phone number, so I can take a look at your service?

 

Regards,

Karl