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Over a year and still no NBN

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foguie
Level 2

The NBN has been activated in my suburb for over a year and I still don't have my connection to the NBN. What is going on, why is it taking so long? Every time I'm given a new RFS date by the NBN it's inevitably delayed by six months. Can TPG help at all?

1 ACCEPTED SOLUTION

Accepted Solutions
Shane
Moderator

Hi @foguie,

Welcome to the community!

 

TPG is relying on NBN Co.'s service availability and installation, as the NBN installation can only be performed by NBN technicians. We do not yet have information about when they are going to roll out the NBN technology or when it will be available in your area.

You may refer to the NBN Co address checker located here for more details.


Let me know should you require further assistance.

 

Have a great day!

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1 REPLY 1
Shane
Moderator

Hi @foguie,

Welcome to the community!

 

TPG is relying on NBN Co.'s service availability and installation, as the NBN installation can only be performed by NBN technicians. We do not yet have information about when they are going to roll out the NBN technology or when it will be available in your area.

You may refer to the NBN Co address checker located here for more details.


Let me know should you require further assistance.

 

Have a great day!